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2277 Highway 36 West, Suite 200 Roseville, MN 55113-3830
Phone: 612-378-2742
Toll Free: 1-800-669-6442
Fax: 612-378-2789
E-Mail:info@braininjurymn.org
Hours: Monday-Friday, 8 a.m. to 4:30 p.m.

Employment

The Minnesota Brain Injury Alliance is an equal opportunity employer that is committed to hiring persons with disabilities and a culturally diverse staff. The Minnesota Brain Injury Alliance is hiring for the following positions:


Case Manager

Position: Case Manager

Supervised by: Manager of Case Management Services

Status: Full-Time

Salary: Based on Qualifications and Benefits

Position Summary:
The Case Manager will coordinate services to assist persons with brain injury to maintain their highest level of independence in community living by providing person centered planning. This will include supporting the consumer's choices and preferences through assessments, identifying resources available, empowering personal responsibility, advocating for services needed, accessing funding sources (waiver and non-waiver) for medical, social and educational needs, and monitoring the plan of care to ensure the safety and health of the consumer.

Responsibilities:
Provide case management to individuals on Community Alternatives for Disabled Individuals (CADI) and Brain Injury (BI) Waivers

  • Raise awareness and enhance the quality of life for all people affected by brain injury
  • Responsible to provide case management services for county contracts
  • Promote education of brain injury to consumers, families, providers and communities
  1. Service Provision
    1. Coordinate the referral of new consumers. Contact consumer and/or legal guardian/conservator within five working days of referral and schedule a visit with the consumer within 10 working days of the date of referral.
    2. Conduct consumer visit for semi-annuals and annual reassessments on the scheduled date
    3. Provide the consumer an orientation to his/her CADI/BI waiver services.
    4. Ensure the consumer's right to privacy and appropriate confidentiality when information about the consumer is released to others.
    5. Discuss with consumer his/her desires and needs, strengths and areas of limitations, and explore service options. Assist the consumer and any team members in making informed choices of service options and providers.
    6. Arrange, coordinate, monitor, evaluate and advocate for multiple services to meet the specific consumer's complex needs.
    7. Document all actions related to case management coordination for the consumer. This includes all face-to-face and indirect interactions or written correspondence with the consumer, potential providers of service, county and the Alliance personnel. Documentation will reflect that active and consistent activity is taking place in an effort to support the consumer's plan.
    8. Utilize county and state procedures, while involving the consumer in all phases of case management planning, with a person centered approach.
    9. Maintain professional communication channels with all parties necessary to meet the needs of the consumer.
    10. Monitor and coordinate implementation and service delivery assuring that provider's services are consistent with all aspects of the consumer's plan of care.
    11. Work with the consumer in coordinating and assisting with referrals to providers of medical, social, financial, housing and other related services and supports.
    12. Supply each service provider a copy of the person's plan of care and assure provider's understanding of that plan.
    13. Coordinate with and provide assistance to all team members involved in any transition to ensure a smooth transition for the consumer.
    14. Assist Director and Manager as requested with the completion of outcome reports for counties.
    15. Assist with and complete chart audits and follow ups for quality assurance to ensure consumer's files are complete, accurate and meet state, county and the Alliance requirements.
    16. Utilize support staff, (i.e. case aide) as directed by Management.
  2. Billing:
    1. Whenever a consumer has a change in their community status, complete the applicable forms and submit it to the billing team and/or county personnel.
    2. Maintain billable time of 7.25 hours out of an 8 hour work day or as directed by Manager of Case Management Services.
  3. General:
    1. Obtain necessary CEU's to maintain professional licensure status.
    2. Attend Case Management team meetings, 1:1 supervision meetings with Manager of Case Management Services, County meetings, and the Alliance meetings and trainings.
    3. Treat colleagues with courtesy and respect and strive to enhance inter-professional, intra-professional, and interagency cooperation on behalf of the consumer.
    4. Perform other assignments, as needed, under the direction of the Manager of Case Management Services and Associate Director of Services and/or host county officials.
    5. Participation in the Alliance annual events to include conferences and Walk for Thought.

Specific Demands
Must have own transportation to carry out job duties and responsibilities. The Case Manager is reimbursed for expenses incurred according to the Minnesota Brain Injury Alliance.

Qualifications:

  1. Graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field; or a graduate from an accredited four-year college with a major in any field and one year experience as a social worker in a public or private social service agency.
  2. Excellent written and interpersonal communication skills.
  3. Ability to work independently and as part of a team.
  4. Excellent record keeping and report writing abilities.
  5. Car/travel required. Must have a valid driver's license. Be able to drive own vehicle to perform job duties.
  6. Must pass the Bureau of Criminal Apprehension background check.
  7. An employee will be excluded from performing as a Case Manager if he/she fails to maintain the required professional licensing requirements, a valid driver's license, and an acceptable driving record.

Characteristics:
The position requires a professional whose background is characterized by initiative and achievement. Candidates should possess strong leadership skills and the ability to network and collaborate with a variety of people. Candidates must have strong people skills, a strong sense of professionalism, and a team approach to achieving the mission of the Minnesota Brain Injury Alliance. Experience working in Adult Foster Care, Independent Living Skills (ILS), ARMHS, or supported employment is a plus

Procedures:
Email current resume, cover letter and three references with contact information to angelap@braininjurymn.org or mail to Minnesota Brain Injury Alliance, 2277 Highway 36 W, Suite 200, Roseville, MN 55113. Search will close when a suitable candidate is found.

We encourage all applicants to complete the Equal Opportunity Affirmative Action form and submit it with all other application documents.


Resource Facilitator (Bi-Lingual/Spanish preferred)

Position: Resource Facilitator

Supervised by: Resource Facitation Manager

Salary: Based on qualifications

Position Summary:
Responsible for brain injury information, resources and individual assistance through the implementation of Resource Facilitation providing effective community integration of people with brain injury.

Responsibilities:

  • Implementation of Resource Facilitation including
    • Provide on-going follow up with program participants
    • Document barriers, service gaps, and duplication of services experienced by persons with brain injury, families and professionals in the region
    • Work collaboratively with hospitals to implement discharge/referral process and document outcome
    • Utilized Trauma Informed Approach with clients
  • Information & Resources
    • Provide information, resources, and individual assistance to persons calling 1-800 number
    • Distribute educational packet requests
    • Refer inquiries to appropriate service providers as needed
    • Develop new service contacts/resources
    • Assist with article cabinet upkeep/organization
  • Individual Assistance
    • Provide short-term individual assistance to persons with brain injury and family members
    • Support persons with brain injury in their quest to transition back into educational environment, competitive employment and community integration
  • Community Education/Public Awareness/Advocacy
    • Increase awareness and understanding of brain injury by acting as a resource and providing training and information about technical assistance to families, person with brain injury, professionals and the community at large
    • Inform consumers about their rights; empower them to direct their own services and support systems; and make informed choices
    • Establish telephone relationship with Support Group leaders
  • Additional Responsibilities
    • Increase awareness of the Minnesota Brain Injury Alliance's web site as an informational resource
Qualifications:
  • Degree or experience in health or related rehabilitation area.
  • Excellent computer/database skills
  • At least one year experience working in a social service or non-profit setting with knowledge of case coordination and advocacy for persons with disabilities
  • An understanding of local/state human service delivery systems
  • Excellent interpersonal and written communication skills
  • Ability to work independently and as part of a team
  • Excellent record keeping and report writing abilities
  • Transportation required

Characteristics:
The position requires a professional whose background is characterized by initiative and achievement. Candidate should approach client with strength-based approach, supporting clients to realize their own strengths. Candidates should possess the ability to network and collaborate with a variety of people. Candidates should have experience with disability services, strong people skills, a strong sense of professionalism, and a team approach to achieving individual supports for persons with brain injury.

Procedures:
Email current resume, cover letter and three references with contact information to angelap@braininjurymn.org or mail to Minnesota Brain Injury Alliance, 2277 Highway 36 W, Suite 200, Roseville, MN 55113. Search will close when a suitable candidate is found.

We encourage all applicants to complete the Equal Opportunity Affirmative Action form and submit it with all other application documents.

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Care Coordinator

Position: Case Coordinator

Supervised by: Manager of Case Management Services

Status: Full-Time

Salary: Based on Qualifications and Benefits

Position Summary:
The Care Coordinator will consistently demonstrate competencies gained while performing special needs basic care, or SNBC. The Care Coordinator is responsible for monitoring and implementing comprehensive; proactive; consumer directed systems of support and advocacy for individuals, including all ages and cultures, which have survived all forms of brain injury and their families through implementation of care coordination for effective community retention and or integration. The Care Coordinator will be responsible to assist the consumer in planning and accessing services as defined by the State's SNBC program and with the contracting entities in particular while developing and maintaining key relationships with treatment teams that may already be assisting the individual SNBC enrollee. The Care Coordinator is also expected to access other community services and supports needed to accomplish this goal. Bi-lingual is a plus.

Responsibilities:
Provide care coordination services.

  • Responsible to promote care coordination services to current and potential contracting entities, managed care organizations, (MCO).
  • Promote education of brain injury to consumers, families, providers and communities.
  • Update and assist case management staff is aspects of SNBC policy and procedure as requested by Manager of Case Management Services.
  • Provide training and mentoring for the case management staff, interns, and volunteers as assigned by the Manager of Case Management Services.
  • Assist with quality assurance audits as assigned by the Manager of Case Management Services.
  • Attend County and State facilitated meetings as assigned by the Manager of Case Management Services especially pertaining to MCO SNBC programming and policy updates.
  • Attend all trainings and other meetings with MCO partners and report information back to Manager of Case Management Services.
  1. Service Provision
    1. Coordinate the services of new SNBC members.
    2. Contact member and/or legal guardian/conservator within SNBC and MCO requirements scheduling a visit with the member.
    3. Conduct consumer visit on the scheduled date and maintain monthly contacts with each member.
    4. Provide the member an orientation to his/her privacy data rights, including obtaining a release of information for the purpose of SNBC and goal planning during the initial visit.
    5. Ensure the member's right to privacy and appropriate confidentiality when information about the member is released to others.
    6. Discuss with member his/her desires and needs, strengths and areas of limitations, and explore service options available under the specific SNBC MCO.
    7. Assist the members and any team members in making informed choices of service options and providers. This minimally includes identifying:
      1. Service systems that understand brain injury and frequency of services needed by the member, the funding streams, the general comparative costs, and the location.
      2. Service options presented must take into account the person's cultural, medical, psychiatric and physical needs.Resources and service providers within the region or other areas of the state if requested by the person or the person's legal representative, available under the specific MCO products.
      3. Meet assessed needs and preferences of the person, or to develop services if not immediately available within the parameters of the MCO SNBC products.
      4. If service needs cannot be met through available resources, work to improve the scope and capacity of the service delivery system.
      5. Other community resources or services necessary to meet the consumer and the person’s family's needs.
      6. Work with the members on Person Centered Life Planning if indicated.
    8. Provide active Care Coordination Services. Active work involves consistent delivery of needs assessment for consumer and his/her family, guardian or conservator.
    9. Arrange, coordinate, monitor, evaluate and advocate for multiple services to meet the specific consumer's complex needs.
    10. Document all actions related to care coordination for the member. This includes all face-to-face and indirect interactions or written correspondence with the members, potential providers of service, county and MNBIA personnel. Documentation will reflect that active and consistent activity is taking place in an effort to support the consumer's plan while meeting MCO SNBC provider requirements.
    11. Utilize MCO and State procedures, while involving the consumer in all phases of care coordination planning, with a person centered approach.
    12. Provide quarterly contacts with the member, family and team members, and update plans as needed.
    13. Maintain professional communication channels with all parties necessary to meet the needs of the member.
    14. Monitor and coordinate implementation and service delivery assuring that provider’s services are consistent with all aspects of the member’s plan of care.
    15. Work with the member in coordinating and assisting with referrals to providers of medical, social, financial, housing and other related services and supports. This minimally includes the following activities:
      1. Coordinate application process; planning activities and visits/interviews.
      2. Affirm that financial arrangements, contracts, or provider contracts/agreements are in place.
      3. Advocate consumer's access to services that fit his/her needs.
      4. Assist consumer in securing services identified in the plan of care available under the MCO SNBC service availability
      5. If an identified service is not readily available, consult MCO SNBC Provider.
    16. Supply each service provider a copy of the person’s plan of care per requirements of the MCO SNBC program and product expectations.
    17. Coordinate with and provide assistance to all team members involved in any transition to ensure a smooth transition for the consumer.
    18. Assist Manager of Case Management Services as requested with the completion of outcome reports for MCO SNBC entities.
    19. Assist with and complete chart audits and follow ups for quality assurance to ensure members files are complete, accurate and meet state, MCO and internal expectations.
  2. Billing:
    Whenever a member is admitted, discharged or has a status change or update, complete the applicable forms and submit it to the Manager of Case Management Services and MCO SNBC Provider.
  3. General:
    1. Obtain necessary CEU's to maintain professional licensure status.
    2. Attend Case Review Consultation, Case Management Team meetings, 1:1 supervision meetings with Manager Case Management Services, MCO SNBC, and internal meetings and trainings.
    3. Treat colleagues with courtesy and respect and strive to enhance inter-professional, intra-professional, and interagency cooperation on behalf of the consumer.
    4. Perform other assignments, as needed, under the direction of the Associate Director, Case Management Manager and/or MCO SNBC personnel.
    5. Participation in internal annual events to include conferences and Walk for Thought and Strides For Stroke.

Specific Demands
Must have own transportation to carry out job duties and responsibilities. The Senior Care Coordinator is reimbursed for expenses incurred according to the Minnesota Brain Injury Alliance policy and procedure

Qualifications:

  1. Achieve and maintain designated competencies for the Care Coordinator position.
  2. Must have at least two years of full time professional experience as a social worker or related position(s) working in social services with knowledge of case coordination and advocacy for persons living with the effects of a brain injury.
  3. Meet all credential requirements demanded by the MCO SNBC provider, i.e. Case Management must be provided and/or supervised by a Qualified Professional. A Mental Health Practitioner may provide case management services if the Mental Health Practitioner is supervised by a Qualified Professional. A Mental Health Practitioner must be qualified in at least one of the following ways:
    1. Holds a bachelor's degree in one of the behavioral sciences or related fields from an accredited college or university and:
      1. has at least 2,000 hours of supervised experience in the delivery of services to persons with mental illness; or
      2. is fluent in the non-English language of the ethnic group to which at least 50 percent of the practitioner's clients belong, completes 40 hours of training in the delivery of services to persons with mental illness, and receives clinical supervision from a mental health professional at least once a week until the requirement of 2,000 hours of supervised experience is met;
    2. has at least 6,000 hours of supervised experience in the delivery of services to persons with mental illness;
    3. is a graduate student in one of the behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training; or
    4. holds a master's or other graduate degree in one of the behavioral sciences or related fields from an accredited college or university and has less than 4,000 hours post-master's experience in the treatment of mental illness.
  4. Excellent written and interpersonal communication skills
  5. Ability to work independently and as part of a team
  6. Excellent record keeping and report writing abilities
  7. Car/travel required. Be able to drive own vehicle to perform job duties.
  8. Must have a valid driver's license.
  9. Must pass the Bureau of Criminal Apprehension background check.
  10. An employee will be excluded from performing as a Senior Care Coordinator if he/she fails to maintain the required professional requirements, a valid driver's license, and an acceptable driving record

Characteristics:
The position requires a professional whose background is characterized by initiative and achievement. Candidates should possess strong leadership skills and the ability to network and collaborate with a variety of people. Candidates must have experience with case management, strong people skills, a strong sense of professionalism, and a team approach to achieving the program goals. Candidates must be able and willing to establish and expand upon relationships with MCO SNBC personnel towards forging ever stronger working partnerships.

Procedures:
Email current resume, cover letter and three references with contact information to angelap@braininjurymn.org or mail to Minnesota Brain Injury Alliance, 2277 Highway 36 W, Suite 200, Roseville, MN 55113. Search will close when a suitable candidate is found.

We encourage all applicants to complete the Equal Opportunity Affirmative Action form and submit it with all other application documents.

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